Eco-Friendly Household Essentials & Cosmetic Packaging

Green Living Soap Co., LLC (“Green Living Soap,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

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This Privacy Policy explains how we collect, use, share, and protect information when you visit GreenLivingSoap.com (the “Site”), create an account, place an order, contact us, or otherwise use our website and services.

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1. Information We Collect

 

Depending on how you use our Site, we may collect information that you provide directly to us, including:

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• Name

• Email address

• Telephone number

• Billing and shipping address

• Account and login information

• Shopping cart and order information

• Payment-related information

• Information submitted through our contact form

• Communications you send to us

• Other information you voluntarily provide

 

We may also automatically receive certain technical and usage information when you visit our Site, such as your IP address, browser or device information, pages visited, interactions with the Site, and cookie or similar technology information.

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2. How We Collect Information

 

We collect information when you interact with our Site, including when you:

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• Create or use a customer account

• Add products to your shopping cart

• Place or manage an order

• Select or complete a payment method

• Submit a contact form

• Communicate with us

• Browse or interact with our Site

• Accept or manage cookies and similar technologies

 

Certain information may also be collected or processed automatically through Wix and third-party services used to operate, analyze, fulfill, and support our website and orders.

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3. How We Use Your Information

 

We may use personal information as reasonably necessary to:

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• Create and manage customer accounts

• Maintain shopping carts and process orders

• Process or facilitate payments

• Fulfill and ship purchases

• Provide order confirmations and transaction-related communications

• Respond to questions, requests, and customer service inquiries

• Operate, maintain, secure, and improve our Site

• Understand website usage and performance

• Prevent fraud, misuse, and security incidents

• Maintain appropriate business, accounting, and transaction records

• Comply with applicable legal, tax, regulatory, or law-enforcement requirements

 

We do not currently use customer information to send routine newsletters or marketing emails.

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4. Customer Accounts

 

Customers may create an account on GreenLivingSoap.com to use features such as maintaining a shopping cart and placing or managing orders.

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When you create or use an account, certain personal information may be collected and maintained through our website platform in order to provide these services.

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You are responsible for maintaining the confidentiality of your account credentials and for taking reasonable steps to protect your account from unauthorized access.

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5. Orders and Payment Processing

 

When you place an order, we collect information necessary to process and fulfill your purchase, such as your name, contact information, billing or shipping information, order details, and selected payment method.

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Green Living Soap currently offers payment options that may include manual payment methods, PayPal, and Cash App Pay.

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Some payment information may be provided directly to and processed by third-party payment providers. Those providers process information according to their own privacy policies and terms.

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Green Living Soap does not claim to independently store or process complete payment-card information when that information is handled by a third-party payment provider.

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6. Shipping and Order Fulfillment

 

We use the information you provide with your order to prepare, fulfill, and deliver your purchase.

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This may require sharing information such as your name, shipping address, and other necessary delivery information with shipping and fulfillment service providers.

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Green Living Soap commonly purchases shipping services through Pirate Ship and commonly ships orders through the United States Postal Service (USPS). Other carriers or service providers may be used when appropriate.

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We disclose only the information reasonably necessary to process and deliver an order or otherwise provide the requested service.

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7. Cookies and Similar Technologies

 

GreenLivingSoap.com uses cookies and similar technologies to operate the Site, provide website functionality, recognize registered users, maintain security, understand website performance and visitor interactions, and support analytics and other website services.

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Some cookies are necessary for the Site to function properly. Other cookies, including certain analytics, performance, or marketing cookies, may require your consent depending on your location and applicable law.

Our Site provides a cookie consent banner that allows visitors to accept or decline non-essential cookies and access cookie settings.

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You may also control certain cookies through your browser settings. Disabling cookies may affect the availability or operation of some Site features.

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8. Google Analytics and Google Services

 

We use Google Analytics to help us understand how visitors interact with our Site and to evaluate website traffic and performance.

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Google Analytics may use cookies and similar technologies to collect information about website activity and interactions. The information collected and processed by Google is subject to Google's applicable privacy practices.

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Where required, non-essential analytics technologies are subject to the choices you make through our cookie consent tools.

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Green Living Soap also uses Google Merchant Center in connection with our product information and the performance of our product listings on Google.

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Our use of Google services may change over time as website features and integrations are updated.

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9. Wix

 

Our Site is created and operated using the Wix platform.

Wix provides website hosting and technology that enables us to operate our online store, customer accounts, shopping cart, orders, forms, cookie consent tools, and other website functions.

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As part of providing these services, Wix may collect, store, or process certain visitor and customer information in accordance with its own privacy practices and applicable agreements.

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10. Contact Forms and Communications

 

If you contact Green Living Soap through our Site, email, contact form, telephone, or another communication method, we may collect the information you voluntarily provide, such as your name, email address, telephone number, and the contents of your message.

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We use this information to respond to your inquiry, provide customer service, address an order or account issue, or otherwise communicate with you regarding your request.

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We may also send service-related communications when necessary, such as order confirmations, shipping information, account-related messages, or responses to customer inquiries.

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We do not currently operate a routine email newsletter or promotional email marketing program.

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11. How We Share Information

 

Green Living Soap does not sell personal information in the ordinary course of our business.

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We may share limited personal information with service providers when reasonably necessary to operate our Site, process payments, fulfill orders, provide shipping, analyze website performance, maintain security, or provide other services on our behalf.

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These service providers may include, depending on the transaction or service being used:

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• Wix

• Payment service providers, including PayPal and Cash App Pay

• Shipping and fulfillment service providers, including Pirate Ship and USPS

• Google services, including Google Analytics and Google Merchant Center

• Other technology or professional service providers reasonably necessary to operate our business

 

We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal process or governmental requests, protect our legal rights, prevent fraud or misuse, or protect the safety and security of our customers, Site, or business.

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12. Data Retention

 

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and as needed to operate our business.

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Certain information may be retained longer when reasonably necessary to maintain transaction, tax, accounting, fraud-prevention, dispute, or other records, or when required by applicable law.

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Closing an account or requesting deletion does not necessarily require deletion of information that we are legally permitted or required to retain.

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13. Security

 

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

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Our Site is operated using Wix and third-party services that provide security features for their respective systems.

However, no website, electronic transmission, or method of electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted or stored electronically.

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14. Your Privacy Choices and Rights

 

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

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You may contact us to request that we:

• Provide information about personal data we maintain about you

• Correct inaccurate personal information

• Provide a copy of certain personal information

• Delete certain personal information

• Address questions about how your information is used

 

Some requests may be subject to identity verification and legal exceptions or retention requirements.

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Green Living Soap uses privacy tools provided through Wix that allow us to process certain customer data access and deletion requests.

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You may also manage your choices concerning non-essential cookies through the cookie consent tools available on our Site.

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15. Children's Privacy

 

Our Site and products are intended for a general consumer audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If we become aware that personal information from a child under 13 has been collected in circumstances requiring deletion, we will take reasonable steps to delete it.

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16. International Visitors and Customers

 

Green Living Soap is based in Missouri, United States, and our Site may be accessed by visitors and customers from other countries.

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If you access our Site or place an order from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

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Privacy and data-protection laws may vary depending on your location. Where applicable law provides additional privacy rights, you may contact us to exercise those rights.

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17. Third-Party Websites and Services

 

Our Site may contain links to, integrations with, or services provided by third parties.

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Third-party websites and services have their own privacy practices, policies, and terms. Green Living Soap does not control the privacy practices of independent third parties.

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We encourage you to review the applicable privacy policies of third-party services you choose to use.

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18. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our Site, business practices, service providers, technology, or applicable requirements.

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When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically for changes.

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19. Contact Us

 

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact:

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Green Living Soap Co., LLC
Sedalia, Missouri, USA
Email: greenlivingsoap@gmail.com
Phone: 660-829-3500